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About Us

Sunshade gazebo in an outdoor setting Sunshade outdoor umbrella

Our Story

Making more room for life outside.

A Space for Living

Some of the best moments at home happen outside: a long lunch on the patio, an afternoon with family, or a quiet evening in the backyard.

At Sunshade, we believe those spaces deserve as much thought as the rooms inside your home. We bring together outdoor umbrellas, gazebos, pergolas, and essentials that help you create shade and enjoy more time outdoors.

Every outdoor space is different. Our goal is to help you find an option that fits yours, with clear product information and support when you need it.

Why We Do This

Shade can change the way you use a space. It can make a sunny patio more inviting at lunchtime and give family and friends another place to gather.

Choosing an outdoor product also brings practical questions: Will it fit? How is it assembled? What happens if I need help? We want you to have the information you need to make a confident choice.

If a question comes up, reach us at support@sunshade.com. We aim to respond within two days. Our products are backed by a one-year limited warranty, subject to its terms.

Outdoor umbrella for a patio

Sunshade by the Numbers

1 YearLimited product warranty, subject to its terms
2 DaysOur goal for responding to customer inquiries
7 DaysTime after delivery to request an eligible return
$0Restocking fees on eligible returns

For a change-of-mind return, the customer pays return shipping. Sunshade covers approved return shipping for confirmed product quality issues. Please see our full returns and warranty policies for details.

Retractable pergola beside an outdoor living area

Finding the Right Fit

A gazebo can create a place to gather. An umbrella can make a sunny table more inviting. The right choice depends on your space, how you plan to use it, and the details that matter to you.

Take time to compare product dimensions, features, and assembly requirements. If you have a question about which option suits your space, reach out. We are here to help you make a choice you feel good about.

Ready for Everyday Outdoor Life

Outdoor spaces change with the weather and the seasons. Knowing how to set up and care for your product is part of enjoying it over time.

Follow the assembly and anchoring instructions for your specific model, check its care guidance, and close umbrellas during strong winds or when they are left unattended. Product features and care requirements vary, so the details on each product page should guide your decision.

Outdoor umbrella in an evening setting
Pergola in an outdoor setting

Support Beyond Checkout

Questions can come up while you are choosing, waiting for delivery, or setting up your new space. Email us at support@sunshade.com and we will aim to respond within two days.

We ship to eligible addresses across the United States, excluding U.S. military bases and APO, FPO, and DPO addresses. Our products are backed by a one-year limited warranty, subject to its terms.

From Your First Question to Your First Day Outside

A few clear steps can make your outdoor plans easier to bring to life.

01

Choose your space

Explore the styles, sizes, and features that fit your patio or backyard. Contact us if you need help before ordering.

02

Plan for delivery

Review your order's shipping information and confirm your delivery address, especially for larger outdoor products.

03

Make it yours

Follow the instructions for your product as you set it up. If you encounter an issue, our support team is here to help.

Contact Sunshade

Have a question about a product or an existing order? We would be glad to hear from you.

Email: support@sunshade.com

Address: 1400 General Way, Unit A, Rincon, GA 31326, United States

Response time: We aim to reply within two days.

For returns, please contact us before sending an item to this address so we can provide the correct instructions.